Sacacomie Hôtel et Spa

Guests who stayed here loved

“Wonderful location, impressive building, nice room and balcony. Easily accessible when there's no snow or ice. Staff generally polite and attentive. Sauna facilities are outdated and in bad shape, steam sauna is badly maintained (there were pools of water indicating absence of cleaning), pools have too much clore, deep drying the skin; cleaning is seldom made everywhere (there was a light accident with a customer and blood stains were left on pavement where customers walk for hours); toilettes were not (any of them) functioning - IMHO the sauna/spa should not have opened in such dire state, less even customers being charged; breakfast is bad, overrated, no cheese, no viennoiseries, no local food... too ordinary for such a magnificent setting, alike to 2 star chain hotel cheap food, but totally overpriced (customers should not feel trapped by hosts and should be offered à la carte reasonably priced like grilled cheese, etc). The hotel needs a customer perspective review urgently. Natural beauty does not sell itself. There's need of huge improving and the notion of value-adding to client, especially considering Quebec offers so many alternatives. Some benchmarking: urgently needed (quality & prices).”

Dan · May 18, 2026