Chute Lake Lodge

Guests who stayed here loved

“Location is beautiful. After check-in we opened the door to our log cabin finding the air thick with mosquitoes. As we sat on the bed taking in the conditions each of our party began swatting mosquitos away. It was more than the few mosquitos that came through the door with us. Daylight was visible in places through the walls where the chinking between the logs had receded. It was clear that more mosquitoes would be coming in as they sensed our presence, making the cabin uninhabitable. For context, our party had been cycling on the Kettle Valley Railway for the prior three days. We were familiar with rugged conditions and mosquitoes associated with early June. I visited Chute Lake Lodge the previous summer and liked its rustic quality. However, we booked a cabin specifically to get away from the bugs at this time of year. I complained to the front desk, stated our intention to leave, and requested a full refund which I felt was fair given the state of our cabin. The staff member refused. I stated I would complain through an online review like this one. The staff member called the manager. The manager stated all rooms are this way at this time of year and that's what their clients should expect. I reiterated my dissatisfaction with the accommodation. I was taken aback when the manager asked me not to threaten their staff with a poor online review. They ordered me to leave the premises immediately or be escorted out. I found their reaction to be very disproportionate, rude and disappointing. I recommend anyone considering staying at Chute Lake to look elsewhere along the trail.”

Brian · Jan 19, 2026