Fairmont Jasper Park Lodge

Guests who stayed here loved

“The facilities were excellent, although could have had a full-length mirror. Room views were outstanding. Staff was super helpful with check-in, valet, etc. Excellent location and beautiful balcony views of the lake and mountains. Enjoyed the Elderwood restaurant for dinner upon arrival. (pool picture from the room balcony; lake pictures from the lake shoreline). We could hear the speakers for the atmosphere music that is pumped into the lodge played throughout the night. Made for a less than restful night sleep. Second, we tried to have breakfast Saturday, June 13th, at Elderwood. The customer volume (which included an AMA convention) overwhelmed the kitchen and we waited 30 minutes to get a table; we were told 15-20. Then, 45 minutes after we ordered, our server (Vivian) told us it would be another 45 minutes to get our order. She graciously asked if we would like to cancel our order an no charge for the drinks and fruit we received. She recommended we go to Embark for grab & go sandwich. Vivian was friendly and knew we had a timeline for the day, so we appreciate her transparency and willingness to make things right for us. We got there at 8:30am and expected a wait. Just didn’t know this much and the wait estimates from the staff were not accurate.”

Robert · Jun 20, 2026