Question 1

What time is check-in at The Cay House?

Accepted Answer

From 09:00 to 04:00

The front desk is open daily from 9:00 AM - 4:00 PM. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours.

Question 2

What time is check-out at The Cay House?

Accepted Answer

Until 11:00

Question 3

Are pets allowed at The Cay House?

Accepted Answer

Pets not allowed Service animals not allowed

Question 4

What is the general policy at The Cay House?

Accepted Answer

Individually-wrapped food options are available for dinner Individually-wrapped food options are available for breakfast Individually-wrapped food options are available for lunch Gap period enforced between guest stays - 48 hours Guests are provided with free hand sanitizer Staff temperature checks are conducted regularly Cashless transactions are available Masks are available to guests Individually-wrapped food options are available Bed sheets and towels are washed at a temperature of at least 60°C/140°F Temperature checks are available to guests Food service has been amended for enhanced safety Property is cleaned with disinfectant Social distancing measures are in place Protective clothing is available to guests Private host property Commonly-touched surfaces are cleaned with disinfectant Shield between guests and staff in main contact areas

Question 5

Does The Cay House have any sustainability certifications?

Accepted Answer

Property confirms they are implementing guest safety measures Property confirms they are implementing enhanced cleaning measures

Question 6

What is the check-in & check-out policy at The Cay House?

Accepted Answer

Contactless check-out is available Contactless check-in is available

Question 7

What are the COVID-19 measures at The Cay House?

Accepted Answer

Property follows sanitization practices of COVID-19 Guidelines (WHO)

Question 8

What is the guest type policy at The Cay House?

Accepted Answer

Essential workers only - NO

Question 9

Is The Cay House accessible for guests with disabilities?

Accepted Answer

No elevators

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The Cay House

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General

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Check-in & Check-out

Covid

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Location

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