Question 1

What time is check-in at ibis Rio de Janeiro Nova America?

Accepted Answer

From 02:00 to anytime Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a record of full COVID-19 vaccination.

Question 2

What time is check-out at ibis Rio de Janeiro Nova America?

Accepted Answer

Until 12:00

Question 3

What is the general policy at ibis Rio de Janeiro Nova America?

Accepted Answer

Individually-wrapped food options are available for dinner Individually-wrapped food options are available for breakfast Individually-wrapped food options are available for lunch Gloves are available to guests Guests are provided with free hand sanitizer Staff temperature checks are conducted regularly Masks are available to guests Individually-wrapped food options are available Bed sheets and towels are washed at a temperature of at least 60°C/140°F Staff wears personal protective equipment Temperature checks are available to guests Property follows sanitization practices of Intertek Cristal (3rd party expert - Global) Property follows sanitization practices of Safe Travels (WTTC - Global) Property is cleaned with disinfectant Individually-wrapped food options are available through room service Social distancing measures are in place Professional property host/manager Protective clothing is available to guests Commonly-touched surfaces are cleaned with disinfectant Shield between guests and staff in main contact areas

Question 4

Does ibis Rio de Janeiro Nova America have any sustainability certifications?

Accepted Answer

Property confirms they are implementing guest safety measures Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels) Property confirms they are implementing enhanced cleaning measures

Question 5

Are pets allowed at ibis Rio de Janeiro Nova America?

Accepted Answer

Only dogs and cats are allowed Service animals are exempt from fees/restrictions Pet max weight (per pet) in lb is 33 Pets allowed Pet max weight (per pet) in kg is 15 Maximum number of pets per room 1 Service animals are allowed

Question 6

What is the policy on children and extra beds at ibis Rio de Janeiro Nova America?

Accepted Answer

No rollaway/extra beds available

Question 7

What is the check-in & check-out policy at ibis Rio de Janeiro Nova America?

Accepted Answer

Contactless check-out is available Contactless check-in is available

Question 8

What are the COVID-19 measures at ibis Rio de Janeiro Nova America?

Accepted Answer

Guests must provide proof of COVID-19 vaccination

Question 9

What health and safety measures does ibis Rio de Janeiro Nova America have in place?

Accepted Answer

Guests must provide health documentation

Question 10

What is the guest type policy at ibis Rio de Janeiro Nova America?

Accepted Answer

LGBTQ friendly

ibis Rio de Janeiro Nova America

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Property amenities

House rules

Check-in

Check-out

General

Sustainability Certifications

Pets

Children and extra beds

Check-in & Check-out

Covid

Health & Safety

Guest type

Location

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Additional information

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