Question 1

What time is check-in at Miracema Palace Hotel?

Accepted Answer

From 12:00 to anytime Front desk staff will greet guests on arrival at the property.

Question 2

What time is check-out at Miracema Palace Hotel?

Accepted Answer

Until 12:00

Question 3

Are pets allowed at Miracema Palace Hotel?

Accepted Answer

Pets not allowed

Question 4

What is the general policy at Miracema Palace Hotel?

Accepted Answer

Property follows regional sanitization guidelines Protected Tourist (Brazil) Individually-wrapped food options are available for breakfast Guest accommodation is sealed after cleaning Guests are provided with free hand sanitizer Staff temperature checks are conducted regularly Cashless transactions are available Individually-wrapped food options are available Bed sheets and towels are washed at a temperature of at least 60°C/140°F Staff wears personal protective equipment Temperature checks are available to guests Food service has been amended for enhanced safety Property is cleaned with disinfectant Reservation might be required for some facilities onsite Social distancing measures are in place Professional property host/manager Commonly-touched surfaces are cleaned with disinfectant Shield between guests and staff in main contact areas Gap period enforced between guest stays - 24 hours Masks are compulsory at the property

Question 5

Does Miracema Palace Hotel have any sustainability certifications?

Accepted Answer

Property confirms they are implementing guest safety measures Property confirms they are implementing enhanced cleaning measures

Question 6

What are the COVID-19 measures at Miracema Palace Hotel?

Accepted Answer

Property follows sanitization practices of COVID-19 Guidelines (WHO) Property follows sanitization practices of COVID-19 Guidelines (CDC) Property does not offer onsite COVID-19 testing

Question 7

What is the guest type policy at Miracema Palace Hotel?

Accepted Answer

Essential workers only - NO

Question 8

What health and safety measures does Miracema Palace Hotel have in place?

Accepted Answer

Property does not require health documentation at check-in

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Miracema Palace Hotel

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