Tri Hotel Smart Criciuma

Guests who stayed here loved

“Nothing at all. The posting on Booking.com says they have parking on site/garage. But only after you book the appointment do you receive a message telling you that the parking charge is an additional 30% on top of the price of the room. I feel this is dishonest and should be disclosed on the Booking.com platform. In addition my credit card was immediately charged for the reservation. In light of these two issues, I canceled the reservation during the free period. I sent messages to the Hotel and all of them were ignored so communication was nonexistent. I ended up finding a much better accommodation for less money that included the parking so a win for me. How and why a hotel would charge your credit card during the free period as mandated by Brazilian law is beyond my comprehension. I had to file a dispute of my credit card company to get the money back because once the reservation was canceled they did not credit my account and I had to go through these extra steps… All of which are totally unnecessary. I do not recommend doing business with this Hotel!”

Randy · Jun 5, 2026