Question 1

What time is check-in at 9Hotel Chelton?

Accepted Answer

From 03:00 to 05:30

Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival.

Question 2

What time is check-out at 9Hotel Chelton?

Accepted Answer

Until 12:00

Question 3

Are pets allowed at 9Hotel Chelton?

Accepted Answer

Pets not allowed Service animals are exempt from fees/restrictions Service animals are allowed

Question 4

Does 9Hotel Chelton have any sustainability certifications?

Accepted Answer

Property confirms they are implementing guest safety measures Property confirms they are implementing enhanced cleaning measures

Question 5

What is the general policy at 9Hotel Chelton?

Accepted Answer

Guest accommodation is sealed after cleaning Guests are provided with free hand sanitizer Cashless transactions are available Bed sheets and towels are washed at a temperature of at least 60°C/140°F Staff wears personal protective equipment Food service has been amended for enhanced safety Property is cleaned with disinfectant Reservation might be required for some facilities onsite Property follows sanitization practices of CovidClean (Safehotels - global expert) Social distancing measures are in place Professional property host/manager Commonly-touched surfaces are cleaned with disinfectant Gap period enforced between guest stays - 24 hours Masks are compulsory at the property