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The Palmer Collective

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ATOLABTA

ABTA No. Y6864

IATA

License: 91205796

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    The Palmer Collective

    12-14 Palmer Street

    9.4

    Excellent

    2,719 reviews

    Building
    Exterior
    Exterior
    Exterior
    Exterior
    Exterior
    Exterior
    Exterior
    Exterior
    Exterior
    Building
    Exterior
    Exterior
    Exterior
    Exterior

    About this property

    Modern 4-Star Hotel in the Heart of Townsville

    Luxurious Amenities: Enjoy a refreshing dip in the pool, relax in the spa, or stay active in the fitness centre. With free WiFi, cable channels, and convenient parking, your stay is sure to be comfortable and enjoyable.

    Prime Location: Surrounded by restaurants, cafes, and boutiques on Palmer Street, and close to Townsville Shopping Centre, our hotel is the perfect base for your city exploration. Don't forget to visit the nearby Strand Park with its swimming pool, beautiful beaches, and vibrant community art displays.

    Book now to experience the perfect blend of luxury and convenience at our modern hotel in Townsville.

    9.4

    Excellent

    2,719 reviews

    Service10.0Location10.0Value for Money9.6

    Guests who stayed here loved

    “Free laundry, a free drink in the bar, and the best shower I've ever experienced in Australia! Took 5-10 minutes for a receptionist to appear (even at 5pm!). Would be useful to have either an extra staff member or a bell. Very friendly and helpful when they did appear though!”

    Benjamin · Jul 9, 2026

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    Where

    Dates

    Rooms

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    RoomsSelect your room

    Deluxe King + Single

    Queen & Single Room

    Private bathroom
    Air conditioning
    Alarm clock
    Bed sheets
    Blackout curtains
    Bottled water
    Connecting rooms
    Desk
    Fridge
    Hairdryer
    Housekeeping
    Kettle
    No cots/cribs
    Premium mattress
    Safe
    Shower
    Shower seat
    Tea/coffee
    Toilet paper
    Toiletries
    TV
    Wi-fi

    King & Single Room

    Private bathroom
    Air conditioning
    Alarm clock
    Bed sheets
    Blackout curtains
    Bottled water
    Connecting rooms
    Desk
    Hairdryer
    Housekeeping
    Kettle
    No cots/cribs
    Premium mattress
    Safe
    Shower
    Shower seat
    Tea/coffee
    Toilet paper
    Toiletries
    TV
    Wi-fi

    Deluxe King Room

    Private bathroom
    Air conditioning
    Bed linen
    Bottled water
    Cots/cribs
    Desk
    Fridge
    Hairdryer
    Heating
    Kettle
    Key access
    Key card access
    Lift access
    Safe
    Shower
    Tea/coffee
    Toilet
    Toilet paper
    Toiletries
    TV

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    Property amenities

    Elevator / Lift
    Wheelchair Accessible
    Wi-Fi / Internet
    Babysitting Services
    Bar / Lounge
    Breakfast Available
    Tea/Coffee Maker
    Kitchen / Kitchenette
    Restaurant
    Room Service
    Concierge Service
    Daily Housekeeping
    Laundry Service
    Luggage Storage
    Parking Available
    Terrace / Garden
    Safe Deposit Box
    Toiletries Provided
    TV
    Air Conditioning
    Family Rooms
    Heating
    Non-Smoking Rooms
    Business Center
    Fitness Center / Gym
    Swimming Pool
    Spa & Wellness

    House rules

    Check-in

    From 14:00 to 22:00

    Check-out

    Until 10:00

    Parking

    Free private parking is possible on site (reservation is not possible).

    Pets

    Pets are not allowed.

    Internet

    WiFi is available in the hotel rooms and is free of charge.

    Children and extra bed policy

    Children of any age are allowed. Children up to and including 1 year old stay for free when using an available cot. Children up to and including 10 years old stay for free when using an existing bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

    Groups

    No special conditions apply for groups.

    Location

    About the area

    Top attractions

    • Maritime Museum of Townsville250 m
    • Perc Tucker Regional Gallery350 m
    • Museum of Tropical Queensland350 m
    • Strand Waterpark850 m
    • Queensland Country Bank Stadium900 m
    • Catholic Diocese of Townsville900 m
    • Townsville Entertainment & Convention Centre1.2 km
    • Townsville 400 Racetrack Start / Finish line1.5 km

    Beaches

    • The Strand Beach700 m
    • Strand Park1.7 km

    Additional information

    • Guests are required to show a photo identification and credit card upon check-in.
    • Please note that all Special Requests are subject to availability and additional charges may apply.
    • Please inform The Palmer Collective in advance of your expected arrival time.
    • You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
    • In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
    • Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
    • In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
    • Please note that there is a 1.5% surcharge when you pay with a credit card at the hotel’s reception desk.

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