Henry Resort & Spa

Guests who stayed here loved

“The water slides and swimming pool were excellent and perfect for our child. This was ultimately the main reason we chose to stay and the highlight of our trip. The pool area is a real strength for families and we thoroughly enjoyed that part of the resort. Unfortunately, we encountered several issues that affected our comfort during our stay in Suite S02. The hot water was very unreliable, with multiple failures throughout our stay. We were only able to take a proper shower once during the entire visit. We also found a broken hairdryer in the bathroom with an exposed wire, a clear safety concern, and reported both problems on the first day. The shower drain also gave off a persistent unpleasant smell. We raised these issues multiple times with reception. They acknowledged it was an ongoing problem and simply advised us to keep trying the taps and wait. No one followed up to see if the situation improved, and at checkout the staff were quite cold and indifferent. Pool towels were another frustration. None were available first thing in the morning, and we were told we’d have to wait for the laundry delivery with no estimated time. The evening entertainment was lively and entirely in French, with loud music and announcers continuing until around 11pm. This might appeal to some guests but made it difficult to relax in the evenings. Overall, while the pool and waterslides are fantastic for children, the hotel is very busy and the service and maintenance need clear improvements to make stays more comfortable. Better responsiveness and resolution of basic facilities like hot water would make a big difference. We wouldn’t recommend it in its current state unless the pool facilities are your top priority and you’re prepared for some inconveniences. Hopefully the hotel addresses these areas soon.”

Daniel · Jun 20, 2026