Flower Hotels & Resorts

Guests who stayed here loved

“The restaurants were nice and most staff were very friendly and polite. We recently stayed at this hotel and unfortunately left feeling disappointed overall. Our room (215) had several maintenance and cleanliness issues. The bathroom had visible mould, and the sink tap leaked badly throughout our stay. The balcony furniture was extremely worn, and one morning we woke up to find a large amount of dirt covering the table and chairs. The facilities were also below expectations for the price paid. The pool areas showed signs of mould and rust on metal surfaces, and at least two of the sauna areas were out of service. We also booked a couples massage, but the music stopped during the treatment, leaving only the loud squeaking of the massage beds, which made the experience far less relaxing than expected. Another issue was the volume of the music around the pool areas. It was very loud and continued late into the evening, which affected our ability to sleep. The Wi-Fi was also unreliable and performed poorly throughout our stay. The staff were friendly and pleasant, but we were not given important information on arrival, such as where breakfast was served or how to find the spa facilities. After our stay, we contacted the hotel directly to raise our concerns and give them the opportunity to address the issues before posting a public review. Unfortunately, we have not received a response, which has added to our disappointment. Overall, we did not feel that the quality of the room, facilities, or experience reflected the amount we paid for our stay. While there are some positives, particularly the friendliness of the staff, the hotel appears to be in need of better maintenance, improved communication, and greater attention to guest concerns. Based on our experience, we would not consider the stay to be good value for money.”

Megan · Jun 7, 2026