Question 1

What time is check-in at Park Rotana?

Accepted Answer

From 02:00 to anytime

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

Question 2

What time is check-out at Park Rotana?

Accepted Answer

Until 12:00

Question 3

Are pets allowed at Park Rotana?

Accepted Answer

Pets not allowed

Question 4

What is the general policy at Park Rotana?

Accepted Answer

Individually-wrapped food options are available for dinner Individually-wrapped food options are available for breakfast Events/parties allowed Individually-wrapped food options are available for lunch Guest accommodation is sealed after cleaning Guests are provided with free hand sanitizer Staff temperature checks are conducted regularly Cashless transactions are available Individually-wrapped food options are available Bed sheets and towels are washed at a temperature of at least 60°C/140°F Staff wears personal protective equipment Temperature checks are available to guests Food service has been amended for enhanced safety Property is cleaned with disinfectant Individually-wrapped food options are available through room service Social distancing measures are in place Property follows sanitization practices of Ecolab (3rd party expert - Global) Professional property host/manager Shield between guests and staff in main contact areas Masks are compulsory at the property

Question 5

Does Park Rotana have any sustainability certifications?

Accepted Answer

Property confirms they are implementing guest safety measures Green Key (Foundation for Environmental Education) Property confirms they are implementing enhanced cleaning measures

Question 6

What is the check-in & check-out policy at Park Rotana?

Accepted Answer

Contactless check-out is available Contactless check-in is available

Question 7

Is parking available at Park Rotana?

Accepted Answer

Parking height restrictions apply

Question 8

What is the guest type policy at Park Rotana?

Accepted Answer

Essential workers only - NO

Question 9

What are the COVID-19 measures at Park Rotana?

Accepted Answer

Property does not offer onsite COVID-19 testing

Question 10

What health and safety measures does Park Rotana have in place?

Accepted Answer

Property does not require health documentation at check-in

Park Rotana

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Property amenities

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Sustainability Certifications

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Parking

Guest type

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Health & Safety

Location

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Additional information

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